hydrobangla.com Return Policy
At hydrobangla.com, we are committed to ensuring your
satisfaction with every purchase. If you receive a product that doesn't meet
your expectations or if there is an issue with your order, we offer a
hassle-free return process. Please read our return policy carefully before
initiating a return:
1. Products Did Not Match with Ordered Materials:
If the products you received differ
significantly from what you ordered, you are eligible for a return or exchange.
Please contact our customer support team immediately after receiving the order.
Not Match with the Brand You Ordered:
In case you receive a product from a
different brand than what you originally ordered, you can request a return or
exchange. Contact our customer support team immediately after receiving the
3. Weight, Quantity, Dimension, and Other Parameters Did Not Match with Your Order:
If the received products do not match the
specified weight, quantity, dimension, or other relevant parameters as per your
order, please contact us immediately after receiving the order to request a
return or exchange.
4. Product Received in Damaged Condition:
We take great care in packaging your order,
but if you receive a damaged product, please take photos of the damaged item
and packaging, and contact our customer support team immediately after
receiving the order for a return or replacement.
5. Packaging of the Original Products is Open, Seal Broken, Torn, or Damaged:
We only accept returns for products with
unopened and undamaged packaging. If you receive a product with a broken seal
or damaged packaging, please contact us immediately after receiving the order
for a return or exchange.
6. Expired Products:
If you receive products that are expired or
close to their expiration date, please contact us immediately after receiving
the order to request a return or exchange.
7. Incorrect Quantity Received:
If the quantity of products you receive is
different from what you ordered, please contact us immediately after receiving
the order to resolve the issue.
8. Change of Mind:
If you change your mind about a purchase,
we do not accept returns for reasons other than those mentioned above.
How to Initiate a Return:
To initiate a return, please contact our customer
support team at phone number: +880 160 120 4000 with
your order details and a clear description of the issue. Our team will guide
you through the return process.
All return requests must be made
immediately after receiving the order.
Please ensure that the product is returned
in its original packaging with all accessories and labels.
Returns will be processed in accordance
with our discretion and the specific details of your case.
At HydroBangla.com, we value your
satisfaction, and we are committed to resolving any issues you may encounter
with your order. If you have any questions or concerns regarding our return
policy, please don't hesitate to contact our customer support team for